Your best interests are the priority of everyone who works with us
In a modern world of big business and corporate companies it is sometimes difficult to maintain the personal touch and give the service that was once expected from everyone. James & Thomas Funeral Directors try to preserve that standard that was set by our predecessors. To that end, our staff are all local residents who know the local traditions and are familiar with the Cobham, Addlestone, East Horsley, Woking & Guildford Churches and Clergy. It helps us to help you when you are arranging a funeral service for someone special and who is dear to you.
Deputy Regional Development Director
I began my funeral career as a driver bearer at the age of 20 and discovered an aptitude for the profession, my hard work paid off and I was promoted to the post of a Funeral Director.
In 2011 I was offered the chance of moving from Devon to Surrey to manage Woking Funeral Services and along with knowledge that we would soon be acquiring the James & Thomas Funeral Directors it was an opportunity not to be missed.
I believe in high standards and quality of care, however my job is made easier because my team share the same beliefs and standards.
My proudest moment
All the clients I care for are individuals and I always feel privileged that they have entrusted their loved one into my care and immensely proud to be their chosen funeral director. Working with the ethnic communities around me is fast becoming my greatest achievement the satisfaction at the end of the day of having achieved what at first appears impossible is truly amazing.
When you work in the funeral industry, one thing you learn from early on is that the job becomes a way of life and life fits around the work. I’m married with two boys, who I love dearly, but my oter love is my 1976 VW Camper Betzie, which we restored from a rusty shell in just under 6 months. My team even got involved in this.
What you like best about your role?
I want to help families at a difficult time by making the arranging process as stress free as possible in being able to help say goodbye to their loved ones and making lasting memories.
Specific memories/proudest moment at work
Once the funeral has taken place, hearing back from the families about how grateful they were for all the help and support received in making the process run so smoothly
I enjoy spending time with my family and going on days out and relaxing whilst watching a film.
Funeral Director & Diary Manager
What you like best about your role:
The thought that I can help to ease some of the stress and strain for someone at a time when they are grieving on the loss of their loved one. Arranging a funeral can sometimes seem such a formidable task with so many things to do. This is where our role becomes so important as we offer gentle guidance and support throughout the funeral process.
Have you done any other roles in the funeral profession?
I have been involved in the funeral profession since 1967, beginning as a driver/bearer to funeral operative and then to my current position as a Funeral Director – I can say with confidence that I have covered most aspects of the funeral profession.
Specific memories/proudest moment at work:
All funerals have specific moments that confirm I have done my very best for a family; many funerals will remain in my memory forever and I feel honoured that I have played a part in creating some special memories.
My proudest moment was arranging the funeral for a very young child, whose parents were naturally distraught, everything I did for them appeared to bring them some comfort and they were so appreciative of the care that I had shown their loved one.
I have been a football referee for 43 years, reaching the National list of Match Officials in 1996. I still referee at Senior level and have been Secretary of Guildford Referees Society for 38 years. I have many other football related administration jobs within the County. After football my spare free time is spent with my family, reading or gardening.
Angela joined James & Thomas Funeral Directors in 2017 as a funeral arranger. She previously worked as a dental nurse on Woodbridge Hill for 29 years and is a well known face around Guildford.
Angela says “My role as an funeral arranger is extremely rewarding and I enjoy helping families through very difficult times.”
In her spare time Angela likes to walk her pet Shih Tzu Oscar and is very dedicated in supporting her son Luke through his passion for football. She is also a recently qualified Reiki Therapist.
Julie joined James & Thomas Funeral Directors in March 2018 as a mobile funeral arranger. For the last 30 years she was a florist in and around Guildford where she has lived all her life.
She says “I never thought I would leave floristry as I have always been passionate about my work, but after losing both my parents recently I decided I wanted to help and guide families during such hard and difficult times.
I can honestly say that I absolutely love working here, it is very rewarding and I have had some lovely compliments, this job is so worthwhile.”
In her spare time she enjoys spending time with her three children and family including her dog.
Anita joined James & Thomas Funeral Directors in 2016 having previously worked for 23 years at the examining board. During her time there she started in the Research and Statistics Department compiling examination statistics not just for our examining board but for all boards in England, Wales and Ireland. Her final role there was in the Procurement Department.
She says she enjoys “Being involved with a family, knowing that in some small way, I’ve made the most difficult time in their life, a little easier.
I love it when clients drop in to the branch to see me, to let me know how they’re getting on, telling me their news. It’s the continuity and friendships which I enjoy. Not just with a family but being part of the local community.”
Anita has lived in the area all of her life and feels as if she can provide a family with a wealth of local knowledge.
Outside of work she enjoys spending time with the grandchildren. She is a member of the Special Events committee at the Wey and Arun Canal Trust, helping to organise and run many boat trips. She is also involved with community fundraising in the village where she lives.
Her other interests include theatre, cinema and traveling, having visited many European countries, India, Sri Lanka and a cruise through the Panama Canal.
In the two years she has been with James & Thomas Funeral Directors she says “I was fortunate enough to be involved with setting up online tribute pages for our local branches. Following on from there I was asked to provide ongoing support to other areas in the country, which is something i’m very proud of.”
Donna Joined James & Thomas Funeral Directors in 2016 as a Funeral Arranger, after previously working as a chef manager in a quaint country pub just outside of Guildford for 14 years.
Donna has one daughter and once she had left home, Donna felt it was time for a change.
She says “I have always had a desire to work with families and I am both honoured and humbled to able to guide families and hopefully ease some the of stress at such a sad time, being a funeral arranger is extremely rewarding and fulfilling.”
Donna likes to spend her time with her family and her five dogs, as well as making twiddle mitts to donate to people who are suffering from Dementia and Alzheimers.
Liz has been working for James & Thomas Funeral Directors since 2018, and says it is the best role she’s had.
Liz says “It’s not just a job and is very rewarding, there’s no such thing as a boring day at work. I feel privileged to be able to help when a family needs me most, relying on me to ensure everything runs smoothly and entrusting their loved one to me. I keep in touch with many of my families and some have become dear friends.”
When not working Liz loves spending time with her family and animals, especially riding her horse as often as she can.