Google
Meryl Hayes
So impressed. Christopher struck just the right level of compassion and practicality. Definitely recommend.
What our customers say about us
James & Thomas Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.
If you would like to provide feedback please don’t hesitate to get in touch.
Google
Sarah Colenso
A really wonderful company. Treated us with such kindness and understanding and guided us through the whole process clearly and smoothly. Highly recommended.
Google
SUSAN COATES
I couldn't have asked for better support and help from Julie at Merrow branch. She made everything a little more bearable at such an unbearable time after losing my precious daughter who I felt she took great care of
Google
SUSAN COATES
I couldn't have asked for better support and help from Julie at Merrow branch. She made everything a little more bearable at such an unbearable time after losing my precious daughter who I felt she took great care of
Google
athena kally
Excellent caring and very helpful during this difficult time
Google
Gordon Dawes
At short notice, and on the recommendation of the parish priest, we contacted James & Thomas in respect of our late father’s death. Julie Brown of J&T was enormously helpful and responsive, making arrangements immediately and seeing us the same day and then taking care
Google
Gordon Dawes
At short notice, and on the recommendation of the parish priest, we contacted James & Thomas in respect of our late father’s death. Julie Brown of J&T was enormously helpful and responsive, making arrangements immediately and seeing us the same day and then taking care of everything very efficiently. I was very pleased with their service and Julie’s in particular.
Google
Nick Taylor
I just wanted to thank Chris and the team at East Horsley with their help and guidance over the past month. A truly great team with Chris dealing with the organisation and the team on the day helping us through. The day went exactly as
Google
Nick Taylor
I just wanted to thank Chris and the team at East Horsley with their help and guidance over the past month. A truly great team with Chris dealing with the organisation and the team on the day helping us through. The day went exactly as we wanted and Dad would have been very pleased! Thanks to you all. Nick Taylor.
Google
Viacheslav Rapoport
I want to thank Julie Brown for her compassion and unwavering professionalism
Google
DAVID HICKS
Thanks Julie and the team at James & Thomas for a really thoughtful and lovely funeral for our Mum. We felt really cared for throughout.